Independence, OH — October, 2025 — IndiMade Brands (IMB), a leader in the crafter and maker-supply space, today announced the launch of its new next-generation, AI-first, commerce operating system designed to power the entire IMB family of brands. IMB eComOS delivers a state-of-the-art digital experience that elevates how customers shop while transforming how the company operates, scales, and innovates.
Built on a leading modern, unified, and fully customized enterprise architecture, IMB eComOS brings together IndiMade Brands’ three flagship businesses, Wholesale Supplies Plus, Nature’s Garden, and The Flaming Candle, under a single, scalable digital foundation. The platform introduces a refined UX/UI focused on speed, clarity, and ease of use, ultimately enabling faster navigation, smarter product discovery, and a more intuitive checkout experience across all brands.
At its core, IMB eComOS tightly integrates e-commerce with IMB’s enterprise resource planning and warehouse management systems (IMB OneOps Platform). This end-to-end connectivity provides real-time inventory visibility, faster order processing, fewer fulfillment exceptions, and more accurate delivery expectations. The result is a stronger, more reliable link between the customer experience and back-end execution.
IMB eComOS is also designed as an AI-first platform, with intelligence embedded directly into both customer-facing and internal workflows. AI-driven capabilities support more relevant search results, personalized product recommendations, automated merchandising insights, and accelerated content creation. These tools enable IMB to better anticipate customer needs while empowering teams to work more efficiently and make faster, data-informed decisions.
At its core, IMB eComOS tightly integrates e-commerce with IMB’s enterprise resource planning and warehouse management systems (IMB OneOps Platform). This end-to-end connectivity provides real-time inventory visibility, faster order processing, fewer fulfillment exceptions, and more accurate delivery expectations. The result is a stronger, more reliable link between the customer experience and back-end execution.
IMB eComOS is also designed as an AI-first platform, with intelligence embedded directly into both customer-facing and internal workflows. AI-driven capabilities support more relevant search results, personalized product recommendations, automated merchandising insights, and accelerated content creation. These tools enable IMB to better anticipate customer needs while empowering teams to work more efficiently and make faster, data-informed decisions.
“Creating a seamless, elevated, and reliable experience for makers has always been at the heart of our mission,” said Sam Wolf, CEO of IndiMade Brands. “IMB eComOS is far more than a technology upgrade. It’s a strategic operating platform that unifies our brands, connects our digital storefronts to our operations, and gives us a powerful foundation to innovate faster and serve customers better for years to come.”
Key Benefits of IMB eComOS
State-of-the-art customer experience: A modern UX/UI optimized for speed, usability, and consistency across all IMB brands.
Unified commerce foundation: One platform powering merchandising, promotions, and digital experiences at scale.
Deep ERP and WMS integration: Real-time inventory accuracy, faster fulfillment, improved reliability, and stronger operational efficiency.
AI-first intelligence: Built-in capabilities for intelligent search, personalization, merchandising insights, and workflow automation.
Future-ready architecture: A flexible foundation designed to support ongoing innovation in personalization, mobile performance, education, and maker-focused tools.
The launch of IMB eComOS is a pivotal moment in IndiMade Brands’ digital transformation journey. By unifying its commerce platform and techstack, tightly integrating operations, and embedding AI at the core, IMB strengthens its ability to grow efficiently, adapt quickly, and maintain leadership within the crafting and handmade supply industry.IMB eComOS is rolling out now across all IndiMade Brands e-commerce sites, with additional enhancements and a robust roadmap of features and expanded capabilities planned throughout 2026 and beyond.
State-of-the-art customer experience: A modern UX/UI optimized for speed, usability, and consistency across all IMB brands.
Unified commerce foundation: One platform powering merchandising, promotions, and digital experiences at scale.
Deep ERP and WMS integration: Real-time inventory accuracy, faster fulfillment, improved reliability, and stronger operational efficiency.
AI-first intelligence: Built-in capabilities for intelligent search, personalization, merchandising insights, and workflow automation.
Future-ready architecture: A flexible foundation designed to support ongoing innovation in personalization, mobile performance, education, and maker-focused tools.
The launch of IMB eComOS is a pivotal moment in IndiMade Brands’ digital transformation journey. By unifying its commerce platform and techstack, tightly integrating operations, and embedding AI at the core, IMB strengthens its ability to grow efficiently, adapt quickly, and maintain leadership within the crafting and handmade supply industry.IMB eComOS is rolling out now across all IndiMade Brands e-commerce sites, with additional enhancements and a robust roadmap of features and expanded capabilities planned throughout 2026 and beyond.
